Frequently Asked Questions

Q: Do you have 2023 vehicles?

A: Yes, we have several brand new Chevrolet GMC models in our inventory. Browse them all online today!

Q: Can I lease a vehicle?

A: Yes you can! To learn more about leasing a vehicle, contact our finance center.

Q: Can I apply for financing online?

A: Yes, you can. You can find our finance application right on our website.

Q: Can I sell my car here?

A: Yes! To get started, use our online trade-in tool to get started or call us today!

Q: Do you have offers on new vehicles?

A: Yes, we do! We have new vehicle specials and pre-owned vehicle specials. You can browse them all online today!

Q: Is there a way I can shop online?

A: Yes! You can use our Shop Click Drive tool to order your brand new vehicle right from your home.

Q: Do you sell used cars?

A: Yes, we have a wide selection of used vehicles, from different makes and models. Browse our inventory online today!

Q: Can I pre-order a vehicle here?

A: Yes, you can! If there is a specific vehicle you would like to purchase that we do not have in stock, you can custom order it online. Contact our team to learn more.

Q: Do you have used car specials?

A: Yes, we have pre-owned vehicle specials. Browse them online today!

Q: Is your showroom open on Sundays?

A: We are closed on Sundays, contact our team to see how we can help you!

Q: What should I look for when test driving a car?

A: Our team recommends making a checklist that includes features that will be beneficial for you and your driving experience. Some features to keep in mind are comfort, functionality, and technology, as well as overall driving experience. Creating a list of things to make note of when test driving a car, will help you get a better sense of whether the model matches your driving style and buying criteria.

Q: Do you have cars for sale under $15K?

A: Yes, we have a selection of vehicles for sale under $15K. You can browse our inventory online and contact us with any questions you may have.

Q: Can I trade in my car even if it's not a Chevrolet?

A: Yes, you can trade in your vehicle no matter the make or model. Contact our finance team for more information or get started by using our online trade-in tool.

Q: Do you have any special offers for military veterans?

A: Yes, we are honored to support those who served and are currently serving our country with our Chevrolet Military program. To learn more, please contact us today!

Q: Do you have fuel efficient vehicles in stock?

A: Yes! Many Chevrolet vehicles are fuel efficient. You can browse our current inventory online.

Q: I'm in the market for a new car but I'm not sure which vehicle is best for my lifestyle. Can you help?

A: Yes! Not only is our sales team trained to help buyers, but also to find the perfect fit. We even have a section on our website dedicated to vehicle reviews and competitor comparisons to help guide buyers. Feel free to check those out or contact our team for assistance!

Q: I don't have the best credit. Can I still get approved for a car?

A: Our financing experts have experience arranging financing for a large range of buyers with varying credit. To check your credit, fill out our finance application or feel free to call our Finance Center.

Q: Do you offer warranties on your cars?

A: Yes, there are warranty options available. Please contact us to discuss them.

Q: Do you have a seller who speaks Spanish in your store?

A: We do have several staff at our store that speak fluent Spanish and will be happy to assist you. Call to schedule an appointment for your visit so we can be sure we connect you with the right person at the time that fits your schedule.

Q: Can I buy a car online?

A: Yes, you are able to buy a car online with our dealership.

Q: Do you offer a discount for college students?

A: For eligible upcoming & recent college graduates and grad students, Franklin Chevrolet offers a special offer when you finance or lease a brand new Chevrolet. Contact our finance team to learn more!

Q: Can you help me figure out a payment plan if I can't pay off the car all at once?

A: Absolutely! Our finance specialists will work with you to find the best financing or leasing option that will work with your financial needs. Contact us today to set up an appointment!

Q: Do you have the Chevrolet Silverado 1500 in stock?

A: Yes, we have a wide selection of the Silverado 1500 ready for you to browse and test drive!

Q: What is a credit score and how does it affect my financing options?

A: A credit score is a numerical representation of your credit history and payment habits. A higher credit score can make it easier to qualify for financing and can lead to lower interest rates. Our finance team can provide you with information on how your credit score affects your financing options.

Q: How long does it take to get approved for financing?

A: The length of time it takes to get approved for financing can vary depending on several factors, including your credit score and income. Our finance team works to make the process as quick and efficient as possible.

Q: Can I see a vehicle history report for a used car?

A: Yes, we can provide you with a vehicle history report that includes information on previous owners, accidents, and other relevant details.