Leonard S
METAIRIE, LA | 2022 Chevrolet 1500 SilveradoAugust 4, 2025Although the repair guys were very busy that day, they were able to get everything done in a timely manner. The service rep made a good recommendation to bring the vehicle back to focus on the check engine light issue as it appears to be more complicated than originally estimated.Response from Franklin Chevrolet GMC in the Boro
August 6, 2025Thank you for your kind review; we are happy to pass along your comments to the team here at Franklin Chevrolet GMC! Please don't hesitate to reach out if there's anything additional we can do for you. You may receive another survey in the coming weeks. We would greatly appreciate you taking the time to fill this out!John A
STATESBORO, GA | 2019 GMC 2500HD SierraJuly 31, 2025Overall good experience. Customer service very nuce. Just a few small details that keeps from 5 stars. Tire pressure was not adjusted after tire rotation for front and rear tires on my HD truck. Reminder sticker placed on my windshield was likely gor incorrect vehicle because states nexted oil change is at 22,000 miles when my truck was brought in at 80,000. Otherwise good experience.Response from Franklin Chevrolet GMC in the Boro
August 3, 2025John, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (912) 623-4322 so we can work with you to make this right.James B
PEMBROKE, GA | 2025 Chevrolet Silverado 1500July 31, 2025GoodResponse from Franklin Chevrolet GMC in the Boro
August 3, 2025James, It was great to see you! Thank you for taking the time to fill out this survey! Your satisfaction is of utmost importance to us, and we are happy that we could meet your needs. You may be receiving another survey via email from General Motors, this is our report card with them. We would appreciate it if you responded to their survey Completely Satisfied, as well! Thank you again for your time and visiting us here at Franklin Chevrolet GMC. We look forward to seeing you next time!C Douglas C
STATESBORO, GA | 2023 GMC Sierra 1500July 30, 2025Good ServiceResponse from Franklin Chevrolet GMC in the Boro
August 2, 2025It was great to see you! Thank you for taking the time to fill out this survey! Your satisfaction is of utmost importance to us, and we are happy that we could meet your needs. You may be receiving another survey via email from General Motors, this is our report card with them. We would appreciate it if you responded to their survey Completely Satisfied, as well! Thank you again for your time and visiting us here at Franklin Chevrolet GMC. We look forward to seeing you next time!Cortney K
METTER, GA | 2025 Chevrolet TraxJuly 29, 2025AJ was wonderful throughout my shopping the lot to keeping me informed of new inventory and then closing the deal with the price that was in my range. He even delivered it to my home when I didn’t have a driver to help me get it home! Thank you!Response from Franklin Chevrolet GMC in the Boro
July 31, 2025Cortney, it was great seeing you! Thank you for taking the time to fill out this survey! Your satisfaction is of the utmost importance to us, and we are happy that we could meet your needs. You may be receiving another survey via email from General Motors; this is our report card with them. We would appreciate it if you also responded to their survey Completely Satisfied! Thank you again for your time and for visiting us here at Franklin Chevrolet GMC. We look forward to seeing you next time! You may receive another survey in the coming weeks. We would greatly appreciate it if you could take the time to fill it out!Laurie M
STATESBORO, GA | 2025 GMC AcadiaJuly 25, 2025Justin Roper customer service were phenomenal along with the other staff and financial department. Justin helped us from start to finish. Our intentions were not to buy a car but end up with a purchase.Response from Franklin Chevrolet GMC in the Boro
July 25, 2025Laurie, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Charles C
STATESBORO, GA | 2024 Chevrolet TahoeJuly 22, 2025Good serviceResponse from Franklin Chevrolet GMC in the Boro
July 23, 2025Charles, it was great to see you! Thank you for taking the time to fill out this survey! Your satisfaction is of utmost importance to us, and we are happy that we could meet your needs. You may be receiving another survey via email from General Motors, this is our report card with them. We would appreciate it if you responded to their survey Completely Satisfied, as well! Thank you again for your time and visiting us here at Franklin Chevrolet GMC. We look forward to seeing you next time!Frank G
SPRINGFIELD, GA | 2025 Chevrolet TrailblazerJuly 17, 2025Worked out well. No problems and the wait wasn't too bad . Everyone was pleasant and the coffee was good.Response from Franklin Chevrolet GMC in the Boro
July 18, 2025Frank, it was great to see you! Thank you for taking the time to fill out this survey! Your satisfaction is of utmost importance to us, and we are happy that we could meet your needs. You may be receiving another survey via email from General Motors, this is our report card with them. We would appreciate it if you responded to their survey Completely Satisfied, as well! Thank you again for your time and visiting us here at Franklin Chevrolet Buick GMC. We look forward to seeing you next time!Terry B
STATESBORO, GA | 2025 Chevrolet TraxJuly 15, 2025He was very professional. He did a great job. He answered all my questions on all the vehicles. I questioned them all cause I wasn’t quite sure what I wanted to buy when I came in, but he showed me several cars and he was just very pleasant to work with. He was very very nice. He was very very professional and I love my new car.Response from Franklin Chevrolet GMC in the Boro
July 16, 2025Terry, It was great to see you! Thank you for taking the time to fill out this survey! Your satisfaction is of utmost importance to us, and we are happy that we could meet your needs. You may be receiving another survey via email from General Motors, this is our report card with them. We would appreciate it if you responded to their survey Completely Satisfied, as well! Thank you again for your time and visiting us here at Franklin Chevrolet Buick GMC. We look forward to seeing you next time!Rebecca B
REGISTER, GA | 2025 Chevrolet Silverado 1500July 15, 2025They really saved my butt!! I wrecked my previous truck and forgot I had gap insurance. Mr. Eubanks (my salesman) saved the day and they got me in another truck the same day! Thank you, thank you, thank you. Best dealership around!!!Response from Franklin Chevrolet GMC in the Boro
July 16, 2025Rebecca, It was great to see you! Thank you for taking the time to fill out this survey! Your satisfaction is of utmost importance to us, and we are happy that we could meet your needs. You may be receiving another survey via email from General Motors, this is our report card with them. We would appreciate it if you responded to their survey Completely Satisfied, as well! Thank you again for your time and visiting us here at Franklin Chevrolet Buick GMC. We look forward to seeing you next time!