Charles S
STATESBORO, GA | 2024 GMC CanyonDecember 15, 2025Quality service provided by friendly staffResponse from Franklin Chevrolet GMC in the Boro
December 16, 2025Charles, it was great to see you! Thank you for taking the time to fill out this survey! Your satisfaction is of utmost importance to us, and we are happy that we could meet your needs. You may be receiving another survey via email from General Motors, this is our report card with them. We would appreciate it if you responded to their survey Completely Satisfied, as well! Thank you again for your time and visiting us here at Franklin Chevrolet GMC. We look forward to seeing you next time! You may receive another survey in the coming weeks. We would greatly appreciate you taking the time to fill this out!Mary P
SAVANNAH, GA | 2023 Chevrolet Suburban 1500December 12, 2025The service advisor left me hanging. I took my vehicle in for oil change, tire rotation and see about a noise being made when it idles. Service advisor kept me informed until he went to lunch and then never heard from him again! Fortunately, the lady at the payment window was able to get another service advisor to come talk to me about the findings on the noise.Response from Franklin Chevrolet GMC in the Boro
December 13, 2025Mary, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (912) 623-4322. We look forward to hearing from you.Stephenie W
STATESBORO, GA | 2018 GMC TerrainDecember 12, 2025Wonderful service. Appreciated the shuttle and their patience. They were very busy but they all had great attitudes.Response from Franklin Chevrolet GMC in the Boro
December 12, 2025It was great to see you! Thank you for taking the time to fill out this survey! Your satisfaction is of utmost importance to us, and we are happy that we could meet your needs. You may be receiving another survey via email from General Motors, this is our report card with them. We would appreciate it if you responded to their survey Completely Satisfied, as well! Thank you again for your time and visiting us here at Franklin Chevrolet GMC. We look forward to seeing you next time!Sherri C
STATESBORO, GA | 2020 GMC TerrainDecember 12, 2025Fast, friendly serviceResponse from Franklin Chevrolet GMC in the Boro
December 12, 2025It was great to see you! Thank you for taking the time to fill out this survey! Your satisfaction is of utmost importance to us, and we are happy that we could meet your needs. You may be receiving another survey via email from General Motors, this is our report card with them. We would appreciate it if you responded to their survey Completely Satisfied, as well! Thank you again for your time and visiting us here at Franklin Chevrolet GMC. We look forward to seeing you next time!Robert C
MILLEN, GA | 2025 GMC Sierra 1500December 4, 2025You did greatResponse from Franklin Chevrolet GMC in the Boro
December 5, 2025Robert, it was great to see you! Thank you for taking the time to fill out this survey! Your satisfaction is of utmost importance to us, and we are happy that we could meet your needs. You may be receiving another survey via email from General Motors, this is our report card with them. We would appreciate it if you responded to their survey Completely Satisfied, as well! Thank you again for your time and visiting us here at Franklin Chevrolet GMC. We look forward to seeing you next time!Homer H
STATESBORO, GA | 2025 Chevrolet TahoeNovember 26, 2025Good service and fast......and great communication on appointment reminders and follow up!Response from Franklin Chevrolet GMC in the Boro
November 27, 2025It was great to see you! Thank you for taking the time to fill out this survey! Your satisfaction is of utmost importance to us, and we are happy that we could meet your needs. You may be receiving another survey via email from General Motors, this is our report card with them. We would appreciate it if you responded to their survey Completely Satisfied, as well! Thank you again for your time and visiting us here at Franklin Chevrolet GMC. We look forward to seeing you next time!Alton S
SAVANNAH, GA | 2026 GMC Sierra 1500November 17, 2025The service department was great to work with, but they did miss tightening the passenger side power step. The driver side is perfect now though! I will bring back in for service when I am back in the state. Thank you!Response from Franklin Chevrolet GMC in the Boro
November 18, 2025It was great to see you! Thank you for taking the time to fill out this survey! Your satisfaction is of utmost importance to us, and we are happy that we could meet your needs. You may be receiving another survey via email from General Motors, this is our report card with them. We would appreciate it if you responded to their survey Completely Satisfied, as well! Thank you again for your time and visiting us here at Franklin Chevrolet GMC. We look forward to seeing you next time!Robert L
LEESBURG, GA | 2025 Buick EnvisionNovember 14, 2025The 1st service on my new Envision AVENIR went without a hitch. Service personnel were professional from start to end. The friendly attitude of all made it a great experience. Highly recommend Franklin Chevrolet GMC to all.Response from Franklin Chevrolet GMC in the Boro
November 17, 2025It was great to see you, Robert! Thank you for taking the time to fill out this survey! Your satisfaction is of utmost importance to us, and we are happy that we could meet your needs. You may be receiving another survey via email from General Motors, this is our report card with them. We would appreciate it if you responded to their survey Completely Satisfied, as well! Thank you again for your time and visiting us here at Franklin Chevrolet GMC. We look forward to seeing you next time!Richard P
STATESBORO, GA | 2020 Chevrolet TraverseNovember 4, 2025Poor communication, called twice for updates, was told they would check and call me back they never did!Response from Franklin Chevrolet GMC in the Boro
November 5, 2025We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.Charles F
PORTAL, GA | 2025 GMC Sierra 1500October 24, 2025Very professionalResponse from Franklin Chevrolet GMC in the Boro
October 26, 2025It was great to see you! Thank you for taking the time to fill out this survey! Your satisfaction is of utmost importance to us, and we are happy that we could meet your needs. You may be receiving another survey via email from General Motors, this is our report card with them. We would appreciate it if you responded to their survey Completely Satisfied, as well! Thank you again for your time and visiting us here at Franklin Chevrolet GMC. We look forward to seeing you next time!